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frequency [And] questions.

Welcome to our FAQ page! Here, you’ll find answers to some of the most commonly asked questions about our embroidery and screen-printing services. From the types of products we offer to our turnaround times and pricing, we’ve compiled information to help make your decision-making process as seamless as possible. If you don’t find the answer to your question here, please don’t hesitate to reach out to our team for additional assistance.

Custom embroidery and screen printing can be a complex process, and You may have questions about the details of the process, such as what types of garments can be embroidered or screen printed on, how long the process takes, and what the minimum order requirement is. They may also have questions about design, color matching, and custom options.

Reach out to us today and see how we can help your business grow.

At JTeesPrints, we value our customers and strive to provide the best service possible. If you have any questions or queries, please don’t hesitate to reach out to us. Our team is always ready and willing to assist you.

What is the process for ordering custom embroidery or screen printing?

The process for ordering custom embroidery or screen printing typically begins with a consultation to discuss the project details, including design, quantity, and desired turnaround time. Customers then provide their own garments or choose from our selection of garments and approve the digital proof. Once the order is placed and payment is received, we begin production.

How long does it take to complete an order?

The turnaround time for an order can vary depending on the size of the order and the complexity of the design. Typically, orders take about 5-10 business days to complete. Rush services are available upon request.

What types of garments can you embroider or screen print on?

We can embroider or screen print on a wide variety of garments including t-shirts, hoodies, hats, polos, bags and more.

Do you have a minimum order requirement?

Our minimum order requirement is usually 12 pieces per design but it may vary depending on the type of product.

How can I send you my design?

You can send us your design via email in a vector format (AI, EPS, PDF) or a high-resolution image (PNG, JPG).

Can you match colors in my design?

We use Pantone colors matching system to ensure that colors match as closely as possible to your design.

Can you embroider or screen print on customer-provided garments?

Yes, we can embroider or screen print on customer-provided garments as long as they meet our quality standards.

How do I pay for my order?

We accept credit card, PayPal and bank transfers as a form of payment.

Can I make changes to my order after it has been placed?

We understand that sometimes changes need to be made, and we will do our best to accommodate any changes requested. However, please keep in mind that changes made after an order has been placed may affect the turnaround time and final cost of the order.

Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and delivery times will vary depending on the destination.